Shipping policy

Shipping Policy

At OuterPocket, we aim to deliver your order quickly and safely across Pakistan.

1. Shipping Methods

We offer standard delivery through our available courier partners. Orders are delivered to the address provided at checkout.

2. Delivery Time

Orders are generally delivered within 2–4 business days, depending on your city and location. Delivery times may vary for remote areas or during busy periods.

3. Shipping Costs

Our standard shipping cost is approximately PKR 200–300, depending on the delivery location and order.

4. Order Processing

Orders are usually processed within 1 business day after they are placed. Once your order is processed and shipped, it will be handed over to our courier partner for delivery.

5. Tracking Information

Once your order has been shipped, we may provide tracking information so you can check the status of your delivery.

6. Delivery Issues and Delays

While we do our best to deliver orders within the estimated timeframe, delays may occur due to weather, courier issues, public holidays, remote locations, or other circumstances beyond our control. If your order is significantly delayed or you experience a delivery problem, please contact us at outerpocket21@gmail.com or 03097263895, and we will assist you.

7. Incorrect or Incomplete Address

Customers are responsible for providing a correct and complete delivery address and contact number. OuterPocket is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

If you have any questions about shipping, please contact us using the information provided on our website.